Home delivery of travel documents

Have your passport or identity card delivered to your home? Or at work? Take advantage of our extra service.

How does it work?

To apply for a new passport or identity card, make an appointment online to visit City Hall. Here the desk clerk will explain the possibilities of home delivery. Indicate to the employee whether you want to use this option. This will then be included in your application. The Dynasure delivery service will also be notified.

You will then receive an e-mail from Dynasure to set the desired date and time in the delivery calendar. Thus, you decide when the delivery will take place.

Please note that you must be present in person to receive your new travel document.

What does it cost?

For home delivery of your passport or identity card, you pay €5.15. This is settled along with the cost of your passport or identity card during your appointment at City Hall. So you do not have to pay anything to the Dynasure delivery person.

Advantages

We would like to recap the benefits of this service:

  • You only need to visit the town hall once (to apply for your passport or Map );
  • Low rate;
  • Receive your passport or ID card at the date and time of your choice;
  • Get your passport or ID card at home, at work or at the gym;

Watch the video

The video below clearly explains the home delivery service.

Do you have a question? 

Do you have a question about the home delivery service? The delivery service Dynasure provides an up-to-date list of frequently asked questions on its website. 

Frequently asked questions and answers about home delivery service

Is your question not listed? Then the Dynasure staff will be happy to help you. You can reach them at the phone number below. 

Dynasure Customer Center Phone Number: 0348 462 873