Good Landlord Act hotline
The Good Landlord Act sets rules about renting out a home or residence. There is a tenant hotline in every municipality. Tenants and house seekers can report here or ask a question if they have an unpleasant experience with their landlord or rental agent.
The report could include discrimination and harassment, failure to offer a written contract, overcharging for service charges or a sudden change in rental terms.
This can be done anonymously, but then we cannot contact the complainant to discuss the complaint. Therefore, we prefer to have contact information, at least a phone number or e-mail address. A supervisor will then contact us. We do not pass the name of the person making the complaint on to the landlord or anyone else.
You may also report to the front desk of the town hall (Leudalplein 1 in Heythuysen).
Report to Good Landlordship Hotline
Good Landlordship Act/Ustawa o dobrym wynajmie (P)/Законът за добрите наемодатели(B)/
The Explanation Video of the Good Landlordship Act is created to explain in clear language what the Good Landlordship Act means for tenants. The video is also available in English, Spanish, Polish, Romanian and Bulgarian.
The law contains rules about the conduct of your landlord or housing agency. If you have complaints about your landlord or housing agency, for example due to harassment or discrimination or withholding information about your rights as a tenant, you can make a report via this link
Report at Good Landlordship Act / Hotline at Good Landlordship Act
You may do this anonymously, but then we will not be able to contact you. We therefore ask you to leave at least an e-mail address or a telephone number. We will not disclose your identity to the tenant or others.
You may also visit the municipality at Leudalplein 1 in Heythuysen for help.